Our Story

 
 

From Humble Beginnings to the Leader in Car Rentals

 
 

Smiles Rent A Car Services Ltd.

The leader in the car rental business

 
 
 

It all started when…

A dear Friend visited Tanzania in 2015 and naturally we were up and running to explore the country. It was during the search we found that taking a car on rent was expensive and finding the right fit was also difficult; having a very simple need from my friend of having a driver cum guide and simple Saloon Car to be able to explore himself for the next three months in Tanzania. The founder Aliabbas having had the experience in Car Rental from his role at Avis without any hesitation decided to take a bold step to invest and employ a local driver for his friend’s entourage. Over the years since than the passion has never died and he has continued to bring together a team of highly motivated people together and extend his services to meet the simple requirements of one and all types of clients from Expatriates in the Country, to SME’s and Corporates and as well tourists for their special visits in Safaris in Tanzania. In 4 Years the company has turned around into being a leader in Car Rentals in Tanzania serving more than 200+ satisfied clients and holding a fleet of more than 50 Cars.

 
 
 
 

Vision

“To be the leading solution provider in the industry meeting standards that guarantee complete client satisfaction”

Mission

“To offer and provide simple transportation solutions that is stress free and leaves the client with a SMILE on their face.”

Values:

  • Reliability: “Ensure complete focus and working with commitment and urgency so as to become the partner of choice in the transport sector for all individuals ”

  • Dependability: “Getting you there on time, living up to our word and fulfilling our promises to deliver”

  • Service: “We expect to deliver an experience to our client meeting their wants beyond their expectations ensuring clear transparency”

  • Respect: “Treat everyone with clear professionalism and dignity”

  • Quality: “We will be dedicated to providing an individualized rental experience that assures customer satisfaction and earns loyalty from our customers”